This agent was away from line and disrespectful. There was NO reason behind her Mindset, specially when there was NO line and a handful of brokers standing in the counter like they were being Completely ready and equipped to help. Janet Ault
This can be with regard to flight 580 from charolet to Miami yesterday morning, when I initially got to my seat I felt it was just a large number. There was soda spilled inside the chair and arm rest. There was trash from the last flight behind the seat in advance of me. After i asked to have it cleaned up I used to be given no reaction and I had been remaining to take a seat in a sticky seat for nearly 3 hrs! This was the worst in plane experience I have ever acquired definitely.
I used to be distressed by the celebration — I'd prescription drugs in that baggage, and was most nervous about owning it delivered.
Very last thirty day period, I traveled on American Airways from Portland, Maine to Washington, DC. I am able to’t tell you ample about the excellent service I been given. I asked for a wheelchair for both airports and also the chair and attendants ended up ideal there and went previously mentioned and beyond the decision to duty.
There’s nothing at all like owning AA workforce just take around gate 46 terminal d on Sunday, November three. Is this their breakroom? 6 men for an hour or so And that i see that a number of are “chiefs” on the uniform patch. I’m so happy I paid out to pay attention to Felix and Guerillmo yell and snicker for an hour or so
You see a intently relevant example of this with American Airways. I recently took a visit they usually never acquired me to my place.
It may be a glitch to you but it implies that I have to stand in a lengthy line which is really painful which has a knee cap which has been damaged.
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My son experienced the worst expertise on your airline. I can't inform you the impact it had….He was as a result of fly into Pittsburgh from Miami — his flight was cancelled. He learned the Saturday evening ten several hours right before his flight. He was then on hold for an exceptionally long time even though they were being wanting to reroute him. He experienced an audition While using the Pittsburgh Symphony over the Monday early morning the next day. Then the routed him on An additional flight with pretty minimal time and energy to transfer. 30 minutes. He received on the airport, that flight was delayed and he would pass up the transfer. They observed Yet another flight but just one seat, which he couldn't do resulting from The reality that he needed to pay for his cello. Time right after time he was on keep along with the brokers were not pretty helpful. Last but not least he wound up possessing to accept the one probability which was a flight to Charlotte followed by a stay right away and afterwards on to Pittsburgh hopefully an hour or so just before audition. They reported they might next page not give him a lodge voucher above the cell phone or for the ticketing place, but there might be loads of people handing them out in Charlotte.
This was entirely unfair to me- I compensated for a seat and got 1/2 seat, I compensated more for “additional area” and received no home. This was a very not comfortable experience for me.
I attempted contacting AA for restitution and obtained a “type letter” apologizing for my expertise.
In spite of what happened on this situation, we hope you can keep on to pick out American Airways for your personal vacation desires. We are going to work hard to ensure that you get the service you anticipate and are worthy of.
The complete reverse is your staff Liibide (sorry I didn’t have the spelling of his name). I be reluctant to call him a Consumer Service Rep. He did help me with some difficulties I had on my outgoing flight but in essence was of no help by any means with my return flight.